Support

SIGNING UP TO PATRIOTGAMES.COM.AU

Once you have signed up for Patriot Campers TV you will receive a confirmation email that you have been registered. If you have registered and not received any notifications in your inbox, check your spam or junk email folder to see if the notification has been redirected there. Please note some corporate email services can block email addresses that have not been used before. If you have this issue it’s best to use your personal email account. If you are continuing to have any issues logging in or receiving email notifications, please contact tv@patriotcampers.com.au

HOW TO WATCH PATRIOTGAMES.COM.AU

Patriot Campers TV is purely a web experience. We have designed this site to be accessed via as many online devices or computers as possible. Below is a breakdown of how you can best experience www.patriotcampers.tv 1. Mobile Devices To access Patriotcampers.tv with a mobile device (Apple iPhone, iPad, Windows Tablet or Android Phone or Tablet) simply use the device web browser and access www.patriotcampers.tv to login or create your account. Once you have logged in access the Episodes page to view the series as each episode is made available. 2. Streaming with your Smart TV To view the series on your Smart TV navigate to www.patriotcampers.tv using the TV web browser. Once you have logged into your account or signed up and verified your account you will be able to access all episodes as they are made available. Here is a little tip to save you time. Sign up and confirm your registration on your computer and then navigate to the login page using your TV as typing on a TV can sometimes be a long winded process. If your TV does not support video playback through the web browser your next option would be to stream using an external device such as Google’s Chromecast or an Apple TV. See below for instructions using these devices. 3. Streaming with your Apple TV Using either your iPhone or any Apple device on the same wifi network as your Apple TV, navigate using the web browser to www.patriotcampers.tv and log into your account. Once you have found the episode you would like to watch simply start playing the video: To start airplay on an iOS device swipe up from the bottom of your screen to open Control Center then tap the airplay button. To start airplay on an Apple computer click on the AirPlay icon on the right side of your Mac’s menubar. Choose your preferred option: Click on Mirror Built-In Display to mirror your Mac’s native resolution on your TV. Click on Mirror Apple TV to resize your Mac’s resolution to match the resolution of your TV. Please note that some iOS and OSX apple devices do not support airplay. Please check that your devices support airplay. For more information check out: https://support.apple.com/en-au/HT204289 https://support.apple.com/en-au/HT202809 4. Streaming with Google Chromecast Using the chrome web browser with the Google Cast extension installed, simply log in to www.patriotcampers.tv website and navigate to the Episode you would like to watch. Click on the Cast icon in the top right of the chrome browser (select Screen and Audio) to mirror your browser window on your TV and start watching the episode. For more information check out: www.google.com/cast/ 5. HDMI connection from your Computer to TV Connect directly from your computer using the HDMI port. It is important to note that you might need to enable audio through the HDMI connection in your computer settings if the audio is not coming through. LOST YOUR PASSWORD? If you have lost your password and need to reset it, simply visit the login page and click the “Forgot Password” option. Enter your email address or user name, click reset to receive the password reset email. Follow the prompts and you should be back streaming in no time. OPTIMISING PLAYBACK Not all connections were created equal, with being said some internet connections might not be suited for HD streaming. Symptoms of this include constant buffering or unstable playback. To fix this click the HD button on the video player and select Auto from the options list. If Auto is not available, select a lower quality range and see which option best suits your connection. If you require any further support please email us as info@patriotcampers.com.au